Real victim experiences

Gain a deeper understanding of the real-world impact of anti-social behaviour. Our training includes real input from victims of ASB.

Practical guidance on ASB tools and powers

Understand when and how to use early intervention measures, Community Protection Warnings, Injunctions, Respect Orders, Closure Powers, PSPOs and more.

Created by ASB Help

Developed by a leading national charity dedicated to supporting victims, promoting best practice and improving ASB responses across England and Wales.

Access to our online community

Enrolling onto this course will grant you access to our online community space so you can connect with other ASB professionals.

Self-paced online learning

Complete the course whenever and wherever it suits you. We know how busy you must be!

Up-to-date sector knowledge

At ASB Help, we help shape conversations around national ASB policy and practice. This allows us to provide you with the latest insights.  

About the course

Anti-social behaviour can have a significant and lasting impact on victims, yet many practitioners tell us they lack confidence in selecting the right intervention, managing complex cases or navigating the range of ASB tools and powers available. This practical, victim-centred course has been designed to help you build the knowledge and confidence needed to respond effectively to anti-social behaviour. You'll learn how to recognise harm and support victims, work effectively with partners and select the most appropriate interventions to achieve lasting outcomes. Combining real victim perspectives, practical scenarios and the latest legislative developments, this course goes beyond simply explaining the law. It focuses on how to apply best practice in real-world situations and keep victims at the heart of decision-making. Whether you're new to ASB or looking to refresh your knowledge, you'll leave with practical skills and insights that you can apply immediately in your role.

Who is this course designed for?

This course is ideal for: - ASB Officers - Housing Officers - Community Safety Professionals - Local Authority Practitioners - Police Staff and Officers - Neighbourhood Managers - Tenancy Enforcement Officers - Registered Housing Providers - Community Protection Teams - Other professionals who work to tackle anti-social behaviour

Curriculum

7 Chapters · 49 Lessons

    1. Introduction Free preview
    2. (Included in full purchase)

      Pre-course knowledge check

    1. (Included in full purchase)

      Module 1 introduction

    2. Lesson 1.1: What is anti-social behaviour? Free preview
    3. (Included in full purchase)

      Scenario activity: Would you report this?

    4. (Included in full purchase)

      Lesson 1.2: The impact of ASB

    5. (Included in full purchase)

      Lesson 1.3: Language matters

    6. (Included in full purchase)

      Module 1 summary

    1. (Included in full purchase)

      Module 2 introduction

    2. (Included in full purchase)

      Lesson 2.1: Supporting victims effectively

    3. (Included in full purchase)

      Activity: Knowledge check

    4. (Included in full purchase)

      Lesson 2.2: Effective case management

    5. (Included in full purchase)

      Lesson 2.3: Vulnerability and risk assessment

    6. (Included in full purchase)

      Activity: Knowledge check

    7. (Included in full purchase)

      Lesson 2.4: Why partnership working matters

    8. (Included in full purchase)

      Activity: Reflection

    9. (Included in full purchase)

      Module 2 summary

    1. (Included in full purchase)

      Module 3 introduction

    2. (Included in full purchase)

      Lesson 3.1: Early intervention approaches

    3. (Included in full purchase)

      Lesson 3.2: Community Protection Warnings (CPWs)

    4. (Included in full purchase)

      Activity: Would this justify a CPW?

    5. (Included in full purchase)

      Module 3 summary

    1. (Included in full purchase)

      Module 4 introduction

    2. (Included in full purchase)

      Lesson 4.1: Understanding thresholds and standards of proof

    3. (Included in full purchase)

      Activity: Knowledge check

    4. (Included in full purchase)

      Lesson 4.2: Youth and Housing Injunctions

    5. (Included in full purchase)

      Activity: Could an injunction be appropriate?

    6. (Included in full purchase)

      Lesson 4.3: Respect Orders

    7. (Included in full purchase)

      Lesson 4.4: Criminal Behaviour Orders (CBOs)

    8. (Included in full purchase)

      Activity: Knowledge check

    9. (Included in full purchase)

      Lesson 4.5: Closure Powers

    10. (Included in full purchase)

      Scenario activity: Could closure powers assist?

    11. (Included in full purchase)

      Lesson 4.6: Dispersal Powers

    12. (Included in full purchase)

      Lesson 4.7: Public Spaces Protection Orders (PSPOs)

    13. (Included in full purchase)

      Activity: Reflection

    14. (Included in full purchase)

      Lesson 4.8: Absolute Grounds for Possession

    15. (Included in full purchase)

      Module 4 summary

    1. (Included in full purchase)

      Module 5 introduction

    2. (Included in full purchase)

      Pre-module question

    3. (Included in full purchase)

      Lesson 5.1: What is an ASB Case Review?

    4. (Included in full purchase)

      Activity: Knowledge check

    5. (Included in full purchase)

      Lesson 5.2: Threshold and qualifying complaints

    6. (Included in full purchase)

      Lesson 5.3: Relevant bodies and responsibilities

    7. (Included in full purchase)

      Lesson 5.4: Appeals and learning

    8. (Included in full purchase)

      Module 5 summary

    1. (Included in full purchase)

      Final reflections: Choosing the right intervention

    2. (Included in full purchase)

      Final knowledge check

    3. (Included in full purchase)

      Additional reading/resource list

    4. (Included in full purchase)

      Course completion

Meet your course creators

This course has been developed by us here at ASB Help, a team of anti-social behaviour specialists with decades of combined experience across policing, community safety, housing, victim support and policy development. Since 2013, we have worked with thousands of victims, practitioners and organisations across the UK, helping to improve responses to anti-social behaviour and championing victim-centred practice. Our expertise extends beyond frontline practice. We sit on the Victims' Commissioner Advisory Board, contribute to the Government's ASB Strategic Board, and work closely with the Home Office to help shape national policy around anti-social behaviour. By combining strategic influence, frontline experience and real victim insight, we have created a course that delivers practical, evidence-based learning designed to help practitioners achieve better outcomes for victims and communities.

What people are saying

Our training regularly receives warm feedback from practitioners across the sector, including:

”
ASB Help have been great at providing me with guidance for developing a ASB project. Some of our team completed the practitioner training which was helpful in seeing the tools/powers we can use and encourage others to use.
Delegate

Victim Support Scotland, 2026

”
Really good training - well-delivered. Thanks!
Delegate

High Peaks Council, 2026

”
Really good session, particularly liked the focus on victim impact helping to embed why reviews are so important to promote.
Delegate

Norfolk Community Safety Partnership, 2025

”
The input you provided has very much assisted Devon and Cornwall Police with our ongoing commitment to professional development and to maintaining high standards in neighbourhood policing. Once again thank you for the time and effort you put in to make this training programme a success.”
Training organiser

Devon and Cornwall Police, 2025

FAQ's

❓What if I want to book on behalf of one of my employees/colleagues?❓ No problem. If you're purchasing training for someone else, please contact us directly and we'll arrange the booking for you. We can issue an invoice and manually enrol the delegate(s) on the course! Contact us at [email protected] 

Ready to strengthen your ASB knowledge and improve outcomes for victims?

Format: Online self-paced e-learning Level: Introductory to Intermediate Certificate: Available upon successful completion Enrol today and start learning with ASB Help.

£199.00

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